I feel so abused by Fashion Nova. I wish I had read these comments before I placed an order for the very first time. I will make it one of my life's missions to shed light on what is going on with this company. #1.) I signed up for all alerts and text messages so that I could be notified anytime my order made progress. NOT ONCE DID I RECEIVE ANY SORT OF NOTIFICATION FROM THEM! Not even a confirmation after the initial email ...that I had successfully placed an order. 2.) 7 days in ...after no status updates... I contacted their instant chat. The auto service stated several times they did not have ANY RECORD of the account number given. Finally, the auto service alerted a real live person to help me. After waiting for about 10 minutes...I was given a confirmation number. I was ecstatic! That ended quickly though!!!! 3.) The company LASERSHIP was responsible for delivering my package. Their website stated the package was "out for delivery" 8 days after I initially ordered!!! But I received no order that day! 4.) I waited the next day and finally an update!!! I was told it was be delivered the next day. AND AGAIN I WAITED!!! No delivery!!! Finally, I check the TRACK MY PACKAGE tool and it states..."Loaded to the truck at 2:58p....Drove to location at 2:59p...Delivered package at 3:00p" NO FREAKIN WAY THAT IS PHYSICALLY POSSIBLE!!!!!! I never received anything!!!! I ordered items for a women's homeless shelter and now...out of 150.00 and no items!!!!!!