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Ruth Lombanya
I purchased 21 pieces of clothing amounting to $489.25 on dec 28. I only received 18 pieces and missing 3 amounting to around $70. I sent returns back due to poor quality and sizes were off. I did specify in the returned merchandise that I never received some items, I received no call or email. On 01/15/21 I called customer service and I was told to send proof of missing items. I told her that I did specify on the order slip I sent back with the box and I asked the rep to do and inventory check and they will see that they still have my items I paid for. She said that’s not our job. At that point I hang up and I launched a campaign online to sensitise shoppers NEVER to buy clothing from fashionova. They are stealing from customers. Until today I have not received an email or refund from your company. I’m disgusted. I have been cheated from over $120. This company is stealing please DO NOT BUY THEIR GOODS
3 years ago
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Fashionnova has a 2.0 average rating from 2,834 reviews

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