Fashion Nova started the process of sending my package in just 3 days they are time efficient, have amazing items and sales with top class employees.
I would like to concentrate on the customer service I received.
I contacted Fashion Nova Help on Twitter and received excellent assistance from Crystal. She’s a real gem I’ve never experienced anyone being this helpful, kind and patient. It was my first time ordering and she explained everything and assisted me right through.
I have been waiting for a few months for my parcel but only because I am from South Africa, I realised very soon that the issue and delay are because of the customs in my country and not Fashion Nova’s fault.
Crystal has been incredibly helpful Fashion Nova truly have hired the best and I hope that her superior’s realise what an absolute gem she is this is what excellent customer service is like and by far the best experience in that regard.
I will purchase from Fashion Nova again and refer others to purchase here anytime especially because of the excellent custom service.
And to anyone reading this review know that it is worth it to purchase from them and they will help you find a resolution to your problem even if the fault is not on their end.
Thank You so much for the amazing experience and service.
3 years ago
Fashionnova has a
2.0
average rating
from
2,834
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.