I really believe that Fashion Nova participates in a bait and switch scheme. At first I thought it was me but this just happened twice within the same week. I ordered a swimsuit and used the current discount code. The site grays out the code if it is accepted and if you put in the wrong code it will say invalid in red. The code was grayed out but after I used my apple pay to pay the total...the full amount was deducted without the discount. Because this happened, I took a screenshot of the next order I placed to make sure I hadn't made a mistake. But guess what?! Again the full price was deducted! I reached out several times IMMEDIATELY after I noticed the error and you know they do not allow you to cancel or edit the order. So finally someone got back to me stating policy and now I'm faced with contacting the BBB. Has anyone else had this issue? Wonder if I should should start a class action suit?
3 years ago
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