This was my first time ever having issues with FashionNova shipping. I used the free shipping method because I purchased over $100.00 worth of items. They now use this fraud company called Lasership. I needed my items for a trip I was going on. My items were set to arrive just in time. However, on the delivery date, my package stated that it was delivered; I looked outside and there was no package at all. Lasership and FashionNova both provided me with two different delivery times (an afternoon and late evening time frame). I contacted both companies; FashionNova said I had to wait 7 days, but also mentioned that they are not responsible for the shipment once it’s shipped out of their warehouse; Lasership said I had to wait 3 days to see if the package arrives. How about the package never arrived and someone from Lasership called me saying that the photo the delivery person took was a blurry picture of them holding a bag and it doesn’t look like they were in front of my home. I never seen the picture on my tracking information, and Lasership refused to send me the photo. They claimed they were going to investigate the matter, but I know it’s a lie because I haven’t heard from them anymore. They also sent an email to FashionNova asking them to give me a full refund, but FashionNova did not respond back. I loved FashionNova; it was my place to go for trendy, up-beat styles. I will not be shopping here again!!! I have been seeing way too many bad reviews dealing with their shipping. What happened to them using USPS, UPS, & FedEx? I bet all the celebrities get their packages faithfully and without any hassle!!!! Oh yeah! How about FashionNova gonna tell me next time I should choose expedited shipping services and I won’t have to worry about my package been lost or stolen…YES, they said that to me in email!!!! They are some BS!!!! It seems like all they do is take people’s hard earned money and knowing it’s nothing we can do about it. Luckily, I disputed that transaction and got my money back through the bank! I will never set myself up like that again. I guess I can’t trust online shopping anymore; I may have to go inside the store and do my shopping now.