I use to buy from Fashion Nova but stopped the last year due to complaints I heard. Well decided to give them a chance. So I put in a order 05-23-2021 and was said my delivery would be delivered 05-29-2021. I was waiting for the order because it was stated guaranteed delivery that day. I contacted this company they deal with named LaserShip and was told by them my order wasn’t sent to them yet and still being processed. Mind you this was the day I was suppose to receive it. I mentioned to LaserShip I was looking for the package because I will be out of town 06-02-2021. All I received was a sorry and reach out to Fashion Nova, when trying to they have a recording now so you can’t even speak to a rep. Anyway I left town 06-02-2021 but my cousin was still at home. I received a text message that my order was being delivered. I called my cousin to tell her to look out for my package. Received a alert it was delivered but when my cousin checked the package was not at the door. She looked around and even checked around the doors of everyone in the complex and still nothing. I get packages on the daily almost from Amazon so it’s no way it was stolen. Even had packages stay out the whole night. She even checked the mailbox to see if maybe it was put there and still nothing. I contacted LaserShip and was told it will be investigated, that has been a week now and I haven’t heard anything or received a email. I tried to reach out to Fashion Nova and I was emailed a message Stating (Unfortunately, we are unable to locate your order, please provide us with further information so we may quickly resolve this issue.) All I was offered was a 25%off code from my next order that last till 06-30-2021. Are they serious?? Why would I order again when I haven’t received my order in the first place? This is beyond a mess not only that I used the QuadPay option and still have to pay them regardless. I will never support or order from Fashion Nova again all the bad reviews and complaints are true