So this company has good products at good prices but none of that matters when you do not receive your items. I have used this company a lot and it’s always something with them. First of all they do not refund your money— instead they send you an in store credit, which is absolutely useless if you have to purchase from another company because the item did not work for you. Then they use these cut rate, fly by night shippers who get items to you late or in my most recent case not at all. Their customer service is a joke at best and nonexistent at worst. Purchase at your own peril— know going in that if you actually receive your item it will probably be late, if it doesn’t for or you need to return it you’re stuck purchasing something else from them or suck it up and lose your money. Outside of my first purchase everything else has been a utter nightmare! I am so angry and frustrated with this situation so again just wanted people to know the hassle you’ll go through if you buy anything from them.
Shirley J.
NC
2 years ago
Fashionnova has a
2.0
average rating
from
2,834
reviews
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