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Shay
I used to absolutely LOVE fashionnova until just recently! I placed an order and did RUSH shipping so that I could have it to wear for my birthday. I placed the order on what I believe was the 11th and my order was supposed to be delivered on the 14th. I followed the tracking and was ready I even followed FedEx tracking. So the 14th I got a text and email saying delivered I literally kid you not I was flying down the stairs immediately! No order no FedEx truck nothing! About 5 minutes before getting them I was outside but ran into the house because I forgot something. I asked my neighbor had she seen a FedEx truck she says no. Anyway I contact fashionnova they took me to wait a few days but in the mean time credited me for my shipping 21.55. Still waiting to hear back and emailed them again that I had not received my order after going back and forth with them I received an email saying I got a refund of 21.55. So maybe I’m a little slow but my original order was 85.13. I believe they owe me more back!! I am sooooo upset !! I honestly just wanted them to send the order out again because I still needed it but they instead just sent me a refund that was not even close to what I paid!! Never again!
2 years ago
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Fashionnova has a 2.0 average rating from 2,834 reviews

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