I used to love Fashionnova and I never had any issues with them until my last 2 recent large purchases in 2022. I don’t who what delivery service they switched to but my package was delivered to a house that wasn’t even in my subdivision! And 3 weeks ago I made about a $400 purchase, returned $81 worth (of course had to pay $7.99 for the return label) only for them to receive my returned items and not send my credit. I emailed about this multiple times and they keep sending me some stupid email About how I need to check my spam and junk folders for my e gift card… so why is it that I’m getting this lame response just fine, but the email that “supposedly” had my gift card is somewhere in cyber space Smh. This is ridiculous and they ought to be ashamed! It’s not like we’re getting cash back or credit cards refunded, it’s a store credit which forces us to have to still shop For something on their site after Sour experiences unless you just want to throw your money away. I know now to never spend my money with them again. They have gotten Horrible with customer service these last few years. And no one with the company seems to give a …….