This is the worst experience I have ever had with a company. I never post negative reviews but I feel people need to know about this awful company. First of all, their clothes are cheaply made (you definitely get what you pay for). They don’t do exchanges and then charge you for returns AND shipping if you want to reorder in a different size. If you do return something they will not refund your money; they will only offer store credit. Their customer service department is online only. You can’t talk to a person even if you ask to. They also refused to reply to my email asking to elevate my issue to management. They are unwilling to work with customers. After realizing how horrendous their return policy was, I tried to cancel my return. They refused to cancel it and also refused to refund me for the cost of the shipping label.