Fashion Nova is very inconsiderate to customers'distress. In June 2022, I placed an order for some items. Though FN took my money for shipping and taxes and duties, I am yet to receive those items. I reached out to the company and they said there was a delay with the shipping. I waited. The items never arrived. I reached out and they said that there was an issue with the shipping company, which they have no control over. I asked for a full refund, they refused citing that their refund policy only gives store credit. I ordered the same items again, same story. Using the store credit, I order the same items 4 times and never received them, while Fashion Nova has my f**king money. I pleaded with them that another gift card is useless if I have to endure the same disappointment. I said, refund me my money, to I can shop else where. They never did. They issued a gift care which I have not and will not use. I need my money back! I'll never spend a $1 there ever. My thing is, if the company cared one bit, they see to it that in such a situation I get my refund. Clearly, a problem that occurred 4 times will continue to occur.