The Worst Customer Service in the Whole World!!!!! I’ve been a FN customer the past 5 years and I ordered more than 70 times from that site. A few days ago I ordered two items and then I received an email that one of them got cancelled. I did the order specifically for that item. Fashionnova decided to refund me for that specific item and proceed with the order with the other remaining item without asking me if I'm interested in the order as it is now or not. They didn’t even bother asking me if I’m interested in replacing it in another item. I asked to cancel my order because it was not what I order and the item I really wanted apparently was out of stock before I ordered it, and they insolently said they can’t cancel my order although it was their mistake! I was extremely disappointed and contacted their customer service 5 times and all the 5 representatives are either ignorant or pretended to be ignorant and responded with ignorance and irrelevance to my request in order to go around the issue and to proceed with the order. I asked 5 times to be contacted by a manager, and I never have. I’ve had issues with them in the past, but this time, they by far crossed the line and I’m going to spread the word everywhere!! They’ve just lost a very valuable customer, whom of course, they don’t value at all.