Login
Start Free Trial Are you a business?? Click Here
Anonymous
I placed an order from them and changed the address in the shipping area to the correct address. Once the order was placed, it reverted back to my old address so I reached out to them about changing the address. Literally 2 hours after the order was placed and they state that they cannot change the address which means that I won't receive the items. So then I quickly re order and verify the address change, and once again, it reverted back to my old address. This is now 2 orders that they state that they cannot change, basically immediately after the order was placed.
So then I ask to cancel the orders. Guess what? They can't cancel the orders either. So now I have 2 orders that I cannot receive and cannot cancel when just ordered. So then I ask, if I by some chance can get the packages shipped to me from my old address that they are shipping it to, can I return them for a refund. Guess what again? No refunds. Only store credits.
Terrible company to deal with. Now I'm out 300 dollars and won't receive the items, and even if I did, no refund.
1 year ago
Read Fashionnova Reviews
Fashionnova has a 2.0 average rating from 2,841 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial