I wrote this to be posted on the Better Business Bureau's site with 1000's of other bad reviews from customers who had similar or same kinds of bad experiences with Lasership and I just sent it to my state attorney general too. I also sent the BBB a complaint letter. So far I haven't heard back from them. My shirt from Fashion Nova was originally supposed to be delivered on July 6, but I checked on this site early on Sunday July 2, and it now said that it was going to be delivered this day, it said it was out for delivery but a few hours later it said that they attempted to deliver it but couldn't because of security and signature reasons. I gave instructions on Ontrac's site which is a part of Lasership for them to please call me when they are ready to deliver my order because the intercoms are broken at my apartment building and only USPS has a key and they always leave my items securely inside on the first floor,and I have had items stolen left outside by Fedex,UPS etc. Lasership customer service agent called me back about an hour before they claimed to deliver my package and he said he sees my instructions and he assured me that I would get my package today. Shortly After 11 am on Sunday July 1, I got A phone call from Lasership telling me the delivery guy was outside my building I asked what side of my building A Or C she said C and said he left it there so I went Down just 1 or 2 minutes later but there is *NO* package inside or outside the front or back doors! I called and left my number with Lasership for them to call me back but they never did and I sent them an email too but I haven't gotten anything back. On July 3, I saw on Fashion Nova's site that my second package was going to be delivered by Lasership by July 10, so I canceled it, their site said Sorry we'll try to do better, then a few minutes later they sent me an email saying that they couldn't cancel it because it's already been processed! I'm sure this order won't be delivered either,it will be a miracle if it does. I deserve and want my $29.04 back! Lasership absolutely should be shut down out of business, I signed a Change.org petition yesterday that over 8000 signed to Protect Your Packages! Permanently Shut Down Lasership! And there are 1000's of customers on many other review sites besides here saying the same complaints about them. I never even heard of Lasership before and I and other customers didn't choose to use them,the store I and they bought it from unfortunately did. Ontrac sent me an email still falsely claiming it was delivered and Fashion Nova is unjustly listening to them!