I ordered a package with a total of $194. The carrier placed the package on the wrong porch and took a delivery photo. In the photo you can clearly see the address on the house as “317” which is nowhere near my shipping address. The carrier advised me by email that they notified fashion nova that the package was lost by the driver. Fashionova refused to reship or refund my order. They repeatedly told me “the order says delivered” but never addressed that it was delivered to the wrong address. They showed no concern or regard. 2 weeks later and past my trip, I still have no package and they refuse to replace or refund. The photo with the incorrect address is big as day when you track the package. They asked for a photo of my house showing the address (even though my shipping address was obviously not 317 from the start). I sent the photo 4 times just for them to still tell me that can’t help me. Ridiculous scammers. I will never ever order from them again. I’ve never dealt with a company so this ghetto or shiesty.
1 year ago
Fashionnova has a
2.0
average rating
from
2,834
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.