Terrible customer service. Will not cancel order even though it has not been packed nor will they change the shipping status when their system glitched and removed one day shipping and replaced it with 3 to 7 day shipping. You would think it the packaged hasn't been packed it could be cancelled ( so I could REORDER and ultimately spend MORE money since the sale ended just to receive the items needed on time). None of these are options and now I'll have to wait for it to be shift and pay to reship everything because they simply will not accommodate an updated shipping time frame. The one day shipping was FREE so why would I select the 3 to 7 day option? Their unwillingness to help with their system glitched is disappointing. Especially if I'm willing to pay just to have them arrive faster. Terrible customer service practices.