I am giving Fashion Nova a 3-star although I shop here frequently. Over some time, I've noticed their sizes have gotten smaller ever since they added their PLUS size line. This is very frustrating to me because I used to wear a medium, now I have to get a large and STILL some outfits come super tight for a large! Another thing I have noticed is their customer service is downright awful. I returned some jeans (size 9 that looked like a size 3) and I have yet to receive my credit back to buy a bigger size. I emailed customer service and get the same response that I need a receipt from the post office where I shipped out from. I used standard shipping, there is probably no way to track my package so I will be out $30. I used to recommend this place to everyone and now I find myself saying, "be careful" when shopping on Fashion Nova because its definitely a 50/50 risk.