This was the worst experience in online shopping I ever had. I probably should've read the online reviews more closely. So, I placed the order just before last Black Friday, and paid $15 for a "Flat Rate International 5-10 Day Shipping". I was thinking I had plenty of time so that the order would arrive in time for the party I was planning to attend. Well, the order arrived in the first week of January, with party being far behind by that time. When trying to reach the Customer Service, I never received a reply or an explanation as to why my order is late to deliver. The first thing that bothered me about my package is the wrapping. I know this brand is no high-end brand, but the package was in no way protected for an international shipping, it came wrapped in plastic, and it looked cheap as hell. The clothes I received were of a decent quality for the price range, but I can/t figure out how their sizing works. I had checked their sizing charts when picking the items, and according to that, the clothes were supposed to fit perfectly. Well, 3 out of 4 items were too big, and the 4th one was too small. How is that possible? I'm not returning the clothes for 2 simple reasons: you DON'T GET your MONEY BACK, you get some stupid shop vouchers that you are allowed to spend in their shops (physical or online), and there is absolutely nothing else that I would want to buy at Fashion Nova ever again. This purchase was basically a complete waist of money!