VERY disappointing. 1 month after ordering, I get an email saying my items have been delivered but my local post tells me its been sent back as Fashion nova didn't include the full address. I contacted customer care and they told me I provided an incorrect address. That's why it was returned. I checked my original order and my full address was indeed there and CORRECT. So they have the nerve to tell me to order it again but that I'll need to pay for the shipping fee again. Not taking ownership for their mistake and charging me for it?! They tell me someone will reach out once its been returned. A month passes nothing. I reach out for an update and they tell me to fill out an international claims form and that it will take 30 days to process. A month later, I check in again for an update and THEY SEND ME ANOTHER international claims form saying it'll take another 30 days. Their customer care is a JOKE. No one even reads the messages, its all automated. What a horrible experience. I ordered in NOVEMBER. It's March and we're still talking about it. Highly unprofessional and ineffective.