Fashion Nova is one of the store that young people, predominantly college student teens and mostly young adults shop daily but fashion Nova make so difficult for these Young generation to even return or exchange an item of clothing, it's almost a bully sort of tactic you have to pay to return them after you pay to return you are only given store credit and there's a possibility that you can't use that store credit on line, then after you pay to return, it takes weeks month to even get an update from them and no telephone number to contact customer service to find out about your order, you have to leave an email then check your email daily to see if they even respond, it is crazy and definitely not fair to the college student who have to squeeze every penny so why bother in this age of Amazon and other online store? Don't let popularity decieve the masses fashion Nova is not a reasonable store in this age of internet, they need to be more flexible and reliable to these Young adults who are their strongest supporters so why run that very scary risks with your hard earned money? Do better for conscience sake fashion Nova at least make it easier to return or exchange and for crying out loud employ get customer agent and provide a telephone number.