Login
Start Free Trial Are you a business?? Click Here
Joanna O
AWFUL LOUSY CUSTOMER SERVICE I bought a Halloween costume online with the ad "Buy one get one free". My order was placed only to find out two days later that the costume I really needed was out of stock and the second one that was free has shipped. The problem is, had they notified me that my costume was not in stock, I would have asked to cancel the whole thing because the free costume was not not needed. Since it has shipped, I am liable to pay for partial of the costume and have to find myself another costume elsewhere. The customer service was super awful and bad. I talked to several stupid asses. One hung up after I asked for a supervisor and the other said there was no supervisor on hand. I was also promised to get a call back. No they just lie, lie, lie, and repeat the return policy like a machine. I understand their policy, but this is definitely the company's error. They did not have my item in stock, they ship partial and I am liable for it. If I return a costume, I may be liable for 50% restocking fee. WTF. You suck ass and I will make sure to keep posting bad reviews.
5 years ago
Read Fashionnova Reviews
Fashionnova has a 2.0 average rating from 2,835 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial