This website is a ripoff. I ordered a dress for a surprise party For my husband. When it arrived, it was too big and too long. After paying extra money for the return label, I started the returned process on October 6th. I waited for my credit and I haven’t gotten it back. Today is October 31st and every time I email the customer service, they keep telling me to be patient and all sort of nonsense. At this point, I have cut my losses and move on. I WILL NEVER ORDER FROM FASHION NOVA AGAIN. TheY keep trying to give me 25% discount for any inconvenience. It is about to be a month and no response as to were the package or my return is. Please save your self and find somewhere else to shop, this website is a complete FRAUD