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Jacquie
I’ve been shopping with fashion nova for awhile... I spent about 2k on their clothes last year and the returns are really annoying and expensive but I usually put that aside. What I cannot get over is this last order I placed I purchased a pair of windbreaker material joggers. Funny that the first time I wore them 1 week after purchasing they busted wide open at the crotch and thigh right at the seem. Now these pants were not tight they are baggy joggers. On top that I was walking around the city all day with my red underwear hanging out and I didn’t even notice a whole the size of my fist until my friend saw it! So embracing! The quality of their clothes has certainly gone down hill and I was not happy and I wrote a review about the pants which seems to have disappeared! Has anyone noticed they only leave the 5 and 4 star reviews up on their site! How misleading and unfair! Especially when all of their clothes fit different people rely on honest reviews it’s a shame! On top of that I contact customer service with pictures explaining that I did nothing and the pants ripped with in an hour of wearing them and they are saying they are liable to replace them and won’t do anything about it! Just sad and disappointing they for sure lost me as a customer!
5 years ago
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Fashionnova has a 2.0 average rating from 2,835 reviews

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