Second time I’ve ordered from overseas and tried to activate the e-gift card which was a store credit because I had to send one of my last purchase back , ended up costing me more than the store credit I got to send back . On my second purchase the e-gift card would not activate at checkout when I contacted them through email kept getting the same blurb from six different customer service personnel all saying same thing use different device clear cache it will show at the end of order explained done all this but never comes off the end price straight away the e-gift card comes up invalid . They have made it very clear they will not reimburse my credit card another $300 down the drain. Worst customer service wont order again don’t think I’ll ever order from an company in America this is the second one I’m having trouble getting my money back from . Safer to shop in your own country as your protected by consumer affairs. Fashion Nova are rip offs with the worst customer service which is obvious as they have so many different people to answer the complaints must be getting plenty of disgruntled customers