I ordered some items for the Black Friday sale and I was told to apply the coupon code FN50 to receive 50% off my order. I applied the code and was still charged the full price for the items. So since there is no live operator I emailed them and asked if they could go in and adjust the price to half off. So they wrote me back and stated that once an order is placed they can't go in and adjust it, it has to be delivered to you, then you return it for store credit. Well that sucks because after hearing this I don't wanna order anything else from them. This has got to be the worst return policy that I've ever seen.. I want my money back, not store credit..
4 years ago
Fashionnova has a
2.0
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