Terrible customer service. They don’t answer your email requests placed through their website. They don’t pick up their phones. They send you ETA emails on when your package is coming and it never shows up the estimated time given — not even close to it actually! Requested for a refund on my shipping as it was beyond the standard shipping policy days and no refund given. I highly do not recommend. Get your clothes from SHEIN as it is cheaper and the SAME quality as Fashion Nova. This is my second bad experience with FN and my last. I highly DO NOT recommend.