Absolute worst company that I have ever dealt with. On November 18th I placed an order with Fashion Nova. I immediately with in an hour noticed that I ordered the wrong sizes. I asked immediately contacted Fashion Nova and asked them to please adjust the sizes or cancel the sizes. They told me they could not once an order was placed. I asked them to stop shipment then since the order was not even pulled yet. They told me they can not do that but once I received the order I can pay them $7.99 for a return label and ship the order back for a gift card. I received the order on the 21st and shipped it right back with their $7.99 label. They still have not issued me my gift card, which I dont really want. I want a refund back to my credit card. Half the items they would not even take back anyways even though they were never opened. I have sent 3 messages in the last week and they have stopped responding. I am no taking further action against this company, but BUYERS BEWARE. RUN FROM THESE CROOKS.
4 years ago
Fashionnova has a
2.0
average rating
from
2,835
reviews
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