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MARTHA
I ordered clothes on December 3rd and 5th. My order came out to about $200. I specifically bought clothes for the weekend of the 13th and 14th. When checking out, I was told that my first order would arrive by the 11th and my second order would arrive on the 13th. My shipping date has now changed 4 times. Now 9 days have been added to my arrival date. I contacted fashion nova several times but no one contacted me back. I sent several emails. I called the call center many times. I even went as far as tweeting and messaging them on twitter. Not once have I received a response. Fashion nova sends me emails to by more stuff without sending my first orders. I finally received my tracking number and was told that my shipment would arrive on the 12th of December. It is now the 13th of December and Ontrac states that they have yet to receive a package from fashion nova. I understand it gets busy over the Holiday season but they dont take the time to contact their customers and update on the CORRECT ARRIVAL DATE.
4 years ago
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Fashionnova has a 2.0 average rating from 2,835 reviews

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