FASHION NOVA is a complete scam. I ordered a total of 10 items during there 50% off sale on Black Friday and paid for 2 day shipping. I received my order over 2 weeks later. Surprisingly I only received 4 out of the 10 items I ordered. I then received an email stating I will be receiving store credit for the 6 items that were not shipped to me because they were out of stock! I tried for days to speak to customer service to no avail. Finally I received an email reply stating they do not give refunds or do exchanges and store credit was my only option. I was absolutely disgusted and shocked to see the items they claimed to have out of stock still listed online on their website. Regarding the 2 day shipping they fail to tell the consumer that doesn't include the week long processing time. The quality of clothes is cheap and not worth it to be completely honest. I personally will never order from Fashion Nova ever again. Please contact your bank and dispute the charges as fraud if this happens to you.