Placed an order 2 weeks ago. Needed my dress for an event which has come and gone. Still have not received my order and the customer service representative Kevin cared about none of my concerns. Received an email saying that they couldn’t ship my whole order and would refund electronically instead of refund back to my card! No apologies from Kevin. Can’t speak with supervisor and there was absolutely no warning to me about shipping delays! Horrible horrible horrible customer service. DONT ORDER FROM THEM. IF YOUR CLOTHES DONT FOT YOU’LL NEVER GET A REFUND
4 years ago
Fashionnova has a
2.0
average rating
from
2,835
reviews
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