Let me just start by saying that I’ve ordered from Fashion Nova so many times and I’ve never had issues until now. Everything typically fits really good and it always is delivered on time. I ordered right before the Black Friday rush and My package came on time, however nothing fit 😫. I purchased a label through them and sent the box back to get my money back- on the gift card that is. I sent this back over 2 weeks ago and I can’t even tell you how many times I’ve reached out to them with no response!!! I got a hold of them about 2 times within the last week and they just keep saying they didn’t receive it. If they didn’t receive it, then who the hell did?! because it was sent to them! The few emails that I did get back was not helpful. They keep asking for the same information over and over again instead of answering my questions. I’m sitting here everyday stalking my email in hopes that someone will respond and let me know that my package has been received, but nope. This is beyond ridiculous and has really turned me off. As much as I like their clothes, I’m done. I will not continue to support a company who can’t even give good customer service. The reps are rude too btw. They got above themselves with the Black Friday sale. They should’ve stopped it once they realized that it was becoming too much to handle and they were extremely backed up. I’m done.