Fashion Nova sucks - both their customer service and their clothing quality. I guess I shouldn't be surprised of this considering their main way of advertising is through influencers that will peddel anything for a quick buck. I live in Canada and every time I order I have to pay a ridiculous amount in duties and taxes (I've never paid this much from any other clothing website). The most recent time I ordered I selected the option to pay for duties and taxes NOW, so that they were included in my fashion Nova order so at delivery I don't have to pay anything. Well, I still got charged for duties and taxes by DHL (the shipping company) and when I contacted them, they informed me that the error was on Fashion Nova's end (what a shocker), they didn't properly communicate with the shipping company that I did already pay my duties and taxes. I contacted Fashion Nova on Facebook and their website with all the information they asked for, and I got an automated response asking for the information that I literally just gave them, and once I gave that information AGAIN, it's been 5 days and I still have not recieved a response. This is completely unacceptable that I had to pay 106$ CAD in duties and taxes on a 140$CAD order. And the cherry on top of this awful experience is that the jeans I ordered fit absolutely horribly, maybe that's not Fashion Nova's fault because all body types are different but considering how little they care about the consumer I honestly wouldn't be surprised if they falsely advertise the way their clothing looks and fits. Such a terrible experience, I'll absolutely never be ordering again. If anyone here lives in Canada, please just order from literally anywhere else. This company is such a mess, stay away.