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Anonymous
This business FALSELY ADVERTISES that your order ships within hours. That is not okay. When I reached out to customer service on the Monday after I placed an order on Saturday, the representative stated that does not include weekends nor holidays. I explained to him that nowhere on the website is this exclusion indicated and that the business can be sued for false advertising. The customer service representative did not seem to care as if he was only there to do his job and provided an irrelevant response to a legal matter. He offered to cancel my order when I never once requested my order to be canceled. I will see how I can go forward with this matter. Misleading customers and FalsE AdvertisinG IS NOT OKAY under any circumstances!
4 years ago
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Fashionnova has a 2.0 average rating from 2,835 reviews

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