I’ve ordered from Fashion Nova a few times in the past and had no problems. This time, I ordered on Black Friday due to the great deals. My order was said to have shipped within the next few days. After a couple of days, the tracking history stated that “delivery is delayed” and that it will “be delivered on the next shipping date.” This went on for four to five business days straight. When I tried to contact them, I got no response for about a week. When I finally got into contact with someone, it took another week to get another response about a refund. I also called OnTrac and they failed to help and get back to me when they said they would. I still haven’t received my refund and there’s no way I would want to receive store credit instead. The company doesn’t even have a phone number! I will never order from Fashion Nova again.