First: their sizing is not accurate. Everything is all over the map and nothing is consistent. Some things I am a large and some things I am plus size, and you never know until the items come to your door. Second: their return policy is a joke. I returned my item within the 30 days of delivery, paid for my shipping back with a tracking number and after over a month of my items being delivered to them, I have received no refund, no contact, nothing. I have sent in several emails with no response. Terrible service and customer service. Third: Fashionnova has recently decided to charge duties to Canada customers. They have never done that before in my year of ordering up until December. The duties are insane!!! So not worth it if you are International.
Overall terrible experiences with no assistance from customer service. Once they take your money, it's gone forever.
4 years ago
Fashionnova has a
2.0
average rating
from
2,835
reviews
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