Save yourself the money and disappointment and shop elsewhere. TRUST ME, it's not worth it! I've given them multiple tries, but I've had issues with every single order.
1. Customer service is horrible. You get a different person each time they reply to your email and almost all of them will give you a copy/paste response from the FAQ page without reading your message
2. I received defective products and they only gave me store credit, without refunding me tax or shipping, even when it's their fault!
3. There's extreme variations in sizes between products (they don't display the actual product reviews on their site, only review "stars")
4. They gave me the wrong store credit amount for my return and customer service would not help me. Again, I think most may be bots? Note: there's no phone # or chat box feature....even more shady
5. Bad quality! Not worth the price tag at all and not what you expect
Please don't support this company! They make it extremely difficult to do returns and impossible talk to an actual person from the company to resolve issues. All of their money clearly just goes to paying influencers and not caring about their actual customers.
4 years ago
Fashionnova has a
2.0
average rating
from
2,835
reviews
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