Horrible company, with even worse customer service.
I had ordered two pairs of jeans back in September, and two weeks later I received an email notification saying that it delivered. When I got home to check, there was neither a package nor a delivery slip. I contact the company who says that they sent the item to the wrong company and I had to wait for it to ship back to their store to be issued my refund.
I waited 3 months, continuously writing to them asking for updates, and finally they send me a "gift code" rather than my refund.
I even tried using the gift code and it came back as "Invalid".
This company is a scam. If this happens to you, send them a Notice of Cancellation of a Sales Agreement and they will be legally required to refund you.
4 years ago
Fashionnova has a
2.0
average rating
from
2,835
reviews
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