Exactly, what happened to the review bellow attached is what happened to me... This company is fraudulent and false advertisement!!! You are better off going to FOREVER21 and other chains where you can walk into their store and return items if need be... My experience was I ordered a few items and they were all out of stock, instead of refunding my money its put on a online gift card! I used MY MONEY they put on the gift card for a different order and that was all of a sudden out of stock after I ordered it... WELP... They took 1 month switching the delivery dates and it NEVER ARRIVED!!!! NONE OF MY ITEMS ARRIVED as fashion nova exclaimed... The customer service Representative was far from informative and sounded like she needed a hug!! It's simple don't mislead your perspective customers who shop on your site with good intention of spending their hard earned money, when we could go someplace else. I hope this is a learning experience for you, do better in the future. Alexandra Y. “Ordered over $200 of stuff, was supposed to be delivered on the 4, then it said on the 11, now it’s telling me on the 14, so I called today about my order and they said it was delivered on the 4. I NEVER GOT AN EMAIL, A NOTIFICATION, NOTHING! Now they’re telling me I have to fill out a form to claim that it’s missing and that’ll take at least 10 business days, hows that my problem? This is ridiculous, if I don’t get my order or at least my money back, I’m sueing for robbery. This site should be more serious about their customer’s orders not how to make the website and their pictures look better!!”