I've ordered from fashion nova now makes my 2nd time. The first order I wasn't completely satisfied with the quality of a few of my items but I said owell whatever. This time around I ordered a dress for Valentine's that was over 100 bucks. Quality was extremely poor for the price so I didn't wear it. I asked for a refund and they absolutely refused and told me that they only do refunds if it's their fault. As if I chose the material of the dress. Pretty much was my fault bc I purchased it and they charge for returning it. I will never shop with them again with hopes that they go out of business bc of their horrible service and quality.