The clothes are generally good quality but customer service is terrible. I've bought more than 15 outfits for my wife in the past year and have never been able to return a single item or even get help. On a two-piece bathing suit the top was fine but the bottoms were too big. I offered to buy a smaller size just to get the bottoms if they would sell them at the same price I paid earlier but they had doubled the price and wouldn't sell them to me for what I paid earlier. Just got another outfit that just doesn't fit (sometimes their medium and large sizes vary) and they won't allow an exchange to get the right size. WTF? What retailer won't let you try to at least get the right size when you buy something online because they said it was on sale. Everything on the website is on sale!! This is ridiculous. Won't be buying from them any more.
4 years ago
Fashionnova has a
2.0
average rating
from
2,835
reviews
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