Money driven with no customer service skills
If i could give a minus rating for customer service on after care i would. Fashion Nova had local USA instructions in my international package and having to return myself and pay a shipping fee of $25.00 to only find out fashion nova couldn't find the package and it had been delivered was a nightmare. The back and forth emails where they refused to answer my questions is frustrating and, it doesn't illustrate that they actual value their customers. It appears there is always a different person answering emails and obviously they do not read the chain and explaining issues again and again with new operators to only be advised nothing is wrong we cannot issue a credit it appalling. "WORST CUSTOMER SERVICE EVER".
4 years ago
Fashionnova has a
2.0
average rating
from
2,835
reviews
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