My boyfriend always orders really cute clothes from Fashion Nova for me, but this most recent order will be the last time because of the customer service I received.
I got the run around via email for a week. The Fashion Nova customer service line is not helpful. The first woman acted like I was an idiot and then hung up on me in the middle of reading my order number. The second lady said that she resent my e-gift card and I didn't receive it. I continued to email and finally got my e-gift card today.
Sucks because their clothes are so cute, but I'm not going to support a company that doesn't treat their customers with respect.
4 years ago
Fashionnova has a
2.0
average rating
from
2,835
reviews
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