I ordered a dress to wear for my graduation and I never received my package. When I emailed them, they said there was nothing they could do about the dress. I still haven't got my dress that I order Feb 28th. The clothes on the site is cheap so it definitely wasn't for the money; I just wanted to wear that dress because I liked the style of the dress. Now, I never had an issue with Fashion Nova until now. Good thing my graduation was cancelled because if not I would have relied on them who just took my money. Not sure why they wait until we are under quarantine to do this knowing we can't leave our homes. I will never order from them again and I will pass the message on to anyone who decides it's a good idea to order from that company.