I ordered a package about 1 week ago. For some reason, it put a super old delivery address on both orders. I simply tried calling FashionNova and they said they cannot re-route the package and to call UPS. I called UPS and spoke with many different people as they hung up on me and claimed they “couldn’t find my package” even though I had tracking numbers. Once they did find it, I was told i need to sign up for UPS My Choice to re-route my package. It wouldn’t let me so I spent 2 hours debating with both parties and they each said to call each other & have them re-routed. And now I can’t even get a refund. SCREW FASHION NOVA!! THEY’RE SCAMMERS!
4 years ago
Fashionnova has a
2.0
average rating
from
2,834
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