I recently ordered from fashion nova. I paid for express shipping which stated on their website was 2-3 business days. It was a week and a half after a placed my order and it was still waiting to be sent out. I ask for a refund on my shipping which they actually gave me. However I then got an email saying my order was refunded. The email did not exclaim what on my order was refunded it just showed all the items in my order. I then sent and email asking what was going on. I didn’t get a straight answer it was just an automated reply saying that shipping takes 14-30 business days. I then sent another email where I got a reply saying that my order was on its way. But then another reply from Someone else saying that something I ordered was out of stock and they had refunded my item(s). I have not received any refund or anything. I keep emailing to figure out what’s going on with my order and keep getting different answers. And still no refund for my clothes. They have the worst customer service set up ever. Un organized and they don’t know what they are taking about. It would be nice if I could talk to an actual person on the phone. Or get my 400 dollars back on the clothes I bought but never received.