I would leave zero stars if possible... I ordered over $300 dollars in product, they only sent me a quarter of my package. I called them to have it sorted out, they said that I have to file a theft with the carrier, so I tried to do that I had to go in CIRCLES! After calling again, customer service finally emailed me and told me that I need to circle everything that was missing from my package off of the shipping slip so I did that. They emailed me back and said that it was not their fault that it was stolen and that I would have to file a report with the carrier again. Mind you, the package that I ordered came in a small PLASTIC BAG not a BOX like it needed to because I ordered so much stuff! NEVER ORDERING FROM FASHION NOVA AGAIN!