I love fashion nova clothes until I buy a defective piece of clothing and I can’t get my money back. I did send an email and they replied to it. I told them the strap on the dress was defective so I wanted to return it and get store credit. They ask me to send the order number and I picture so I sent it again because I had already sent it in. They stop answering to my emails after that. I created a new ticket on Friday still no response. I wonder if I can sue them for saying on their website they have easy returns and is not easy at all so is false advertising. I guess I’ll have to inform my self on that. Is not ok to be stealing money from people when they are saying they will at least give I store credit but not even that smh