I was assaulted on a bus ride by a passenger who clearly had mental health problems. When I tried to talk to flixbus about it to make sure their safety protocols were followed I was ignored by a junior member of staff. I was very disappointed as I was o trying to make a financial gain out of it I was only trying to make sure safety protocols were followed and that the incident was assessed so that passengers were safe. I will not trafel on flixbus again if I can help it.
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