Worst service ever . NEVER USE THIS SERVICE- I had my ticket checked hy the driver twice , and verbally asked him where the bus was going when I got on on Finchley Road earlier , and the bus number matched the time on my ticket . I got on bus only to find it wasn’t going to my destination - Leicester - it was in fact going to Birmingham . I should have been back in Leicester at 8. I am still in Brum waiting to get train , then connecting taxi as my car is now locked in at Fosse park . Flix just said literally “tough you got on the wrong bus -it’s your fault “ and left me here stranded. Update - they just called me 1.5 hours after leaving me stranded in Birmingham saying “give customer services a ring “ No help . No compensation. Not even contact for 1.5 hours . Appalling. On the way down from Leicester to Finchley Road, we took and interesting detour via WATFORD. To change drivers. Making everyone on bus late The lady next to me on the bus had her bus moved back 4 times , she was supposed to leave London at midday , she left at 6pm