ADA DISCRIMITATION ALERT!!! Had the worse experience with this company in Toronto - CA. Completely discriminatory against people in a wheelchair. I booked the trip and called way before to confirm if the ride would be accessible. The website said it would ask me to list the chair during the booking, which never happened, so I called. They could not make arrangements because I did not registered my chair 36 hours before (BECAUSE I COULD NOT!), I also asked to change the trip to 1 or 2 days later, still the same answer, "the driver will not allow you to board". What??? Had to request for refund and only got 10% back - I got penalized TWICE for a service that they refused to arrange. This is beyond unacceptable and I will be taking legal actions. Lost money, got frustrated and a nice vacation became a traumatic experience. Just avoid the headache, people.